Privacy Policy

1. Company Information

2. Information We Collect

We may collect information directly from you, automatically through our website, or through third-party service providers.

Information You Provide

We may collect information you provide when you:

• Create an account on tradeeasy.com
• Purchase a product, subscription, upgrade, upsell, or lifetime access
• Use our customer portal
• Contact support
• Join or participate in any community features
• Subscribe to marketing emails or newsletters
• Fill out forms, surveys, or checkout pages
• Interact with our website, content, or products

This information may include:

• Name
• Email address
• Username and account details
• Billing address
• Purchase history
• Subscription status
• Support messages
• Community-related information you choose to provide
• Any other information you voluntarily submit

Payment Information

Payments are processed through Stripe and/or WooCommerce integrations. We do not store your full credit card number on our own servers. Payment processors may collect and process billing details, payment method information, transaction history, fraud prevention data, and related payment information according to their own policies.

Website and Usage Information

When you visit tradeeasy.com or use our services, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Links clicked
• Referring website
• Approximate location based on IP address
• Login activity
• Purchase and checkout activity
• Product usage data
• Cookies, pixels, and similar tracking data

Cookies, Pixels, and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, advertising technologies, and similar tracking technologies. These may include tools used for website functionality, analytics, advertising, retargeting, conversion tracking, affiliate tracking, security, fraud prevention, and performance measurement.

Marketing and tracking technologies may be present on our website, including technologies from platforms such as analytics providers, advertising platforms, social media platforms, email marketing tools, and other service providers.

You can usually manage cookies through your browser settings. Some features of our website may not work properly if cookies are disabled.

3. How We Use Information

We may use collected information to:

• Provide, operate, and improve our website and services
• Create and manage user accounts
• Process orders, subscriptions, upgrades, upsells, and lifetime purchases
• Provide access to TradingView indicators, software tools, strategy scripts, backtesting tools, educational resources, and community features
• Process payments and manage billing through Stripe, WooCommerce, and related service providers
• Send purchase confirmations, account notices, billing notices, support responses, and service-related communications
• Provide customer support
• Improve website functionality and user experience
• Analyze website traffic, conversions, and product usage
• Prevent fraud, abuse, unauthorized access, and security incidents
• Send marketing emails, promotions, product updates, and newsletters
• Retarget or advertise to users on third-party platforms
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our Terms & Conditions and other policies

4. Marketing Communications

We may send marketing emails, newsletters, product updates, promotions, and related communications. You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting support@tradeeasy.com.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, such as purchase confirmations, account notices, billing notices, password resets, and important product updates.

5. How We Share Information

We may share information with third parties that help us operate our business, provide our services, process payments, communicate with customers, analyze performance, or market our products.

These third parties may include:

• Payment processors, including Stripe
• Website and ecommerce platforms, including WordPress and WooCommerce-related providers
• Hosting providers
• Email marketing providers
• Analytics providers
• Advertising and retargeting platforms
• Customer support tools
• Security and fraud prevention providers
• Account management and subscription tools
• Community or communication platforms
• Contractors, consultants, and professional advisors
• Legal, tax, accounting, or regulatory authorities when required

We may also share information in connection with a merger, acquisition, financing, reorganization, sale of assets, business transfer, or similar transaction.

We do not sell your personal information in exchange for money. However, some privacy laws may define certain advertising, analytics, retargeting, or tracking activities as “selling,” “sharing,” or “targeted advertising.” Where required by law, you may have the right to opt out of those activities.

6. Financial and Trading Disclaimer

Trade Easy provides trading indicators, software tools, strategy scripts, backtesting tools, educational resources, market-related content, and community features for informational and educational purposes only.

Nothing provided by Trade Easy is financial, investment, trading, tax, legal, or accounting advice. We are not acting as your financial advisor, investment advisor, broker, dealer, tax advisor, attorney, or fiduciary.

Trading and investing involve risk, including the possible loss of capital. You are solely responsible for your own trading and investing decisions.

7. Backtesting and Hypothetical Results

Some Trade Easy products may include backtesting tools, strategy scripts, hypothetical examples, historical analysis, screenshots, performance examples, or educational demonstrations.

Backtested and hypothetical results are not actual trading results. They may be based on assumptions, historical data, idealized conditions, or platform limitations. They do not guarantee future results and should not be relied on as a prediction of future performance.

8. Third-Party Platforms

Some Trade Easy products may be designed for use with third-party platforms, including TradingView. Trade Easy does not control third-party platforms, their data, their availability, their pricing, their features, or their policies.

Trade Easy does not provide an independent market data feed. Any chart data, pricing data, or market data displayed through a third-party platform may depend on that platform or the data sources available through that platform.

Your use of third-party platforms is governed by the terms and privacy policies of those third parties.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission, storage, or processing is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials secure and for promptly notifying us if you believe your account has been accessed without authorization.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain your account
• Process payments and subscriptions
• Provide support
• Maintain business, legal, tax, and accounting records
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse
• Comply with legal obligations

When information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

11. Your Privacy Choices and Rights

Depending on your location, you may have rights regarding your personal information. These rights may include:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction or objection to certain processing
• Request a copy of your information
• Opt out of marketing emails
• Opt out of certain advertising, sale, sharing, or targeted advertising activities where required by law
• Withdraw consent where processing is based on consent

To make a privacy request, contact us at support@tradeeasy.com.

We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising privacy rights provided by law.

12. California Privacy Notice

If you are a California resident, California privacy laws may provide additional rights regarding your personal information.

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, IP address, account username, and billing information
• Commercial information, such as purchase history, subscription status, and transaction details
• Internet or electronic activity information, such as website usage, device data, browser data, cookies, and interaction data
• Approximate geolocation information based on IP address
• Inferences drawn from your interactions with our website, marketing, or products

We may use these categories of information for the purposes described in this Privacy Policy, including providing services, processing payments, marketing, analytics, fraud prevention, and legal compliance.

We do not sell personal information for money. However, certain advertising, analytics, retargeting, or tracking activities may be considered “selling” or “sharing” under California law. California residents may request to opt out by contacting support@tradeeasy.com with the subject line “Privacy Opt-Out Request.”

13. International Users

Trade Easy is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

By using our website or services, you understand that your information may be processed outside your country of residence, where privacy laws may differ from those in your jurisdiction.

14. Legal Bases for Processing

Where required by applicable law, our legal bases for processing personal information may include:

• Performance of a contract, such as providing products, subscriptions, and account access
• Consent, such as for certain marketing or tracking activities where required
• Legitimate interests, such as improving our services, preventing fraud, securing our website, and marketing our products
• Legal obligations, such as tax, accounting, compliance, and regulatory requirements

15. Children’s Privacy

Our website and services are not intended for individuals under 18 years old. You must be at least 18 years old to use Trade Easy.

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from an individual under 18, we may delete that information.

16. Third-Party Links

Our website, emails, products, or community features may contain links to third-party websites, platforms, services, or content. We are not responsible for the privacy practices, terms, content, accuracy, or security of third parties.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

18. Contact Us